Candidate's responsibilities

• Direct communication with players via chat & email.

• Check-up of client documents necessary for KYC procedures & other ongoing requests.

• Forwarding any VIP-customer communications to necessary departments.

• Monitoring platform requests in JIRA & acting on them.

Candidate requirements

• Strong English and Russian verbal and written communication skills (preferably C1+).

• Knowledge of German will be an advantage.

• Good communication skills.

• Experience in iGaming industry will be an advantage.

• Desire to learn & improve their own skills.
  

Working conditions

• Remote work format.

• Competitive compensation package ensures your hard work is rewarded.

• Join a friendly and professional team committed to excellence.

• Benefit from 21 working days of vacation to rejuvenate and recharge.