Candidate's responsibilities

• Develop and Manage VIP Relationships

• Retention and Reactivation

• Customized VIP Offers and Rewards

• Revenue and Performance Tracking

• Problem Resolution and Support

• Player Analysis and Segmentation

• Compliance and Responsible Gaming

• Reporting and KPI Tracking
  
  

Candidate requirements

• Experience in the iGaming industry (VIP Support/Management).

• High level of customer orientation, understanding the needs and expectations of VIP clients.

• Ability to work in a multitasking environment and meet tight deadlines.

• Strong understanding of the market and company products, with the ability to tailor offers to client needs.

Working conditions

• Remote work format.

• Competitive compensation package ensures your hard work is rewarded.

• Join a friendly and professional team committed to excellence.

• Benefit from 21 working days of vacation to rejuvenate and recharge.