The Chief of Staff acts as a strategic operations leader and partner to the CEO, translating high-level vision into actionable plans and ensuring alignment, accountability, and execution across the organization. This role is central to driving operational focus, cross-functional collaboration, and delivery discipline while enabling the CEO and leadership team to operate at maximum leverage.
Key Deliverables
Clear translation of CEO and leadership priorities into actionable organizational objectives
Fully operational OKR process with consistent monitoring and progress tracking
Smooth execution of cross-functional strategic projects with aligned stakeholders
Proactive identification and communication of risks, supported by control mechanisms
Timely delivery of data-backed recommendations on new initiatives and operational improvements
A high-functioning leadership team enabled by streamlined decision support and operational clarity
Responsibilities
Strategic Alignment: Translate CEO and leadership priorities into clear organizational goals; ensure consistent communication and alignment across teams
OKR Monitoring: Lead company-wide OKR process, track progress, and support teams in removing delivery roadblocks
Decision Support: Provide analytical insights and feedback loops to leadership, enabling faster and more informed decisions
Cross-Functional Execution: Manage and drive high-impact projects across teams, ensuring coordination, accountability, and delivery
Risk Oversight: Act as central point for surfacing organizational risks; implement regular checkpoints and follow-through mechanisms
Strategic Research & Development: Investigate new growth and product opportunities, evaluate initiatives, and recommend action plans to leadership
Work experience & Qualifications
7–10+ years in strategy, operations, or chief of staff roles; startup, FinTech, or tech experience strongly preferred
Proven ability to drive execution in fast-paced, high-growth environments
Strong operational mindset; skilled at coordinating across functions and delivering outcomes
High business acumen with understanding of finance, operations, and product strategy
Experience managing OKRs, financial planning processes, and cross-functional initiatives
Background in management consulting, investment banking, or corporate strategy
Exceptional communication and stakeholder alignment capabilities
Analytical and structured thinker with strong problem-solving skills
Comfortable leading from behind the scenes, focused on enabling others
Onsite presence required